G2 have released their quarterly reports and we’ve been ranked ‘High Performer’ in the Marketing Automation category for the 12th quarter in a row. G2 is the leading review site for business software – think TripAdvisor for SaaS companies.
High Customer Satisfaction – High Performer
At Zymplify, we strive to provide excellent customer service. From our sales process, onboarding, and customer support, our customer success team are at hand whenever you need them. Our customer success team, based in the UK, are contactable via the platform, email, and telephone, as well as via Twitter – #AskZymplify. We’re all about quick resolutions and helping you get back to the important task of scaling your business fast.
Want to know more about how we got here, read on:
“Zymplify helps us to measure the impact of marketing channels via analytics intelligence tracking tools.” Danielle B – Marketing Coordinator, Mid Market.
“Support is where Zymplify excel, always on hand to hold your hand depending on your capability. Quick to respond, willing to explain.” Ray L – Managing Director, Small Business.
“Works to get quality leads for our business.” Jay J – Manager, Mid Market.
“An effective marketing automation platform which helps centralise key marketing activities.” Niall D – Marketing Executive, Small Business.
You can read more reviews on our G2 profile here.
It’s all about the Love
We provide high customer service, and our users love us for that. We’re delighted to have been awarded the ‘Users Love Us’ badge in recognition of our 4.4 out of 5 star rating.
The G2 Methodology
G2 generates their awards based on the reviews of real platform users. Each review is authenticated by the company to confirm they are current users of the Zymplify platform and they have a valid business email address.
We are also very open about when we contact customers requesting reviews and when we provide incentivisation for reviews. We don’t screen reviews or remove comments that reflect badly on the platform. In fact, we use any comments to inform our product development and fix any issues quickly.
Are you a current Zymplify client and haven’t reviewed the platform on G2? Log in to G2 and post a review here.
Help to Grow: Digital
Have you heard we are only 1 of 5 CRM providers to be selected as a Help to Grow: Digital vendor by the government? Find out more about the programme and how you can access the platform with a 50% discount here.
Are you interested in find out more about the platform? Try the platform out for free to witness the power of using precision technique or talk to our sales team directly about how Zymplify will fit into your plans to scale fast this year.